Blue Turtle is committed to ensuring that the service health of your business is managed and measured effectively; to this end, we have developed the Service Modelling solution.
The Service Modelling solution has been developed to:
- Discover IT relationships;
- Trace interactions;
- Create service models.
In order for your business to run efficiently, there must be a clear understanding of the IT applications and supporting infrastructure such as web servers, application servers, databases and mainframes.
The Blue Turtle Service Modelling solution is a product of the VNT IlluminIT Business Service platform, which provides new insight into the relationship between applications and infrastructure. The IlluminIT creates an “as is” live context map of the environment for improved service management; there is no need for any manual coding or documentation. IlluminIT intelligently uses patent (pending) technology to identify business services, processes and the underpinning IT components.
The Service Modelling solution has the following features:
- Unique, top‐down business application discovery.
- Passive and continuous modelling.
- Application-to- infrastructure dynamic mapping.
- Graphical, interactive live business to IT maps.
- Real Time updates and change alerts.
- Change impact simulation.
- Highlight links between network segments.
- Low footprint: No impact on the production environment.
- IlluminIT supports all major platforms including web, client-‐server and legacy mainframe.
- IlluminIT generates a Business Services with intuitive names and populates CMDB,
- Monitoring systems, Asset Management, BSM, and other software.
The IlluminIT Business Service Mapping platform is the cornerstone of a successful BSM initiative. It works seamlessly with BSM, CMDB and CMS systems. The system automatically populates configuration databases with the missing business service layer, saving you weeks of painstaking manual work – whilst keeping the information up-to-date. With IlluminIT, your business can manage incidents, changes, and new developments at the service level.
Blue Turtle’s Service Modelling solution has the following benefits:
- Assures business availability.
- Reduces outage and downtime.
- Supports effective decision-making.
- Provides clear visibility into critical services.
- Assesses the impact of IT changes on the business.
- Mitigates real time incidents with fast root cause analysis.
- Dramatically increases the value of Monitoring, BSM, CMDB and CMS.
- Eliminates tedious, manual system audits.
“IlluminIT allows ECI to manage changes and their impact before they happen, and to prevent unplanned changes and downtime of critical applications. ECI is also in the process of migrating some core applications to the cloud and we are planning to use IlluminIT to manage the move efficiently and with minimum risk.” – Yuval Illuz, Head of Global Infrastructure, InfoSec and IT Innovation, ECI Telecom