Privacy Policy
Your privacy is of utmost importance to Blue Turtle Technologies Nigeria Limited. This Privacy Policy outlines the nature of the personal data we collect, how we use, protect, and disclose that information, and your rights concerning your personal information in accordance with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.
1. Personal Information Collection
Blue Turtle Technologies Nigeria may collect and process the following types of personal information from you:
- Website Usage Data: Information about how you use our website, which may include cookies and similar tracking technologies.
- Registration Information: Personal data you provide when registering for an account or subscribing to our services, such as your name, email address, and contact details.
- Transaction Information: Data about transactions you conduct through our website, including billing details, purchase history, and payment data.
- Service Subscription Details: Information you provide when subscribing to newsletters, alerts, or other services.
- Communications Data: Any information you send to us via email, contact forms, or direct messages.
2. How We Use Personal Information
Blue Turtle Technologies Nigeria uses your personal data for various purposes, including but not limited to:
- Service Access and Management: To grant you access to our website and its services.
- Order Fulfillment: To process payments and deliver products or services you have purchased.
- Customer Support: To respond to inquiries, service requests, and technical support.
- Marketing Communications: To send you promotional materials and updates, with your explicit consent.
- Service Improvement: To analyze usage patterns and preferences to enhance user experience and our service offerings.
- Legal Compliance: To maintain records for legal and regulatory compliance, including accounting and audit purposes.
3. Data Retention and Sharing
Blue Turtle Technologies Nigeria may collect and process the following types of personal information from you:
- Data Sharing: We do not share your personal data with third parties except when necessary for service delivery (e.g., payment processors, delivery services) and as required by law. All third parties must comply with applicable data protection regulations, including the NDPR.
- Data Transfer: If we transfer personal data internationally, we ensure that adequate safeguards are in place as per applicable laws.
4. Cookies Policy
We use cookies and similar technologies to enhance your experience on our website. Upon your first visit, you will receive a notification about our cookie policy, allowing you the option to accept or reject cookies. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your access to certain features of our website.
5. Data Security
Blue Turtle Technologies Nigeria employs robust security measures to protect your personal data against accidental loss, unauthorized access, misuse, and disclosure. Our security practices include:
- Data encryption in transmission and at rest.
- Accessible controls restricting data access to authorized personnel only.
- Regular security assessments and updates to our systems.
In the unlikely event of a data breach, we will promptly notify you and the relevant authorities in compliance with NDPR requirements.
6. Lawful Basis for Processing Data
Blue Turtle Technologies Nigeria uses your personal daBlue Turtle Technologies Nigeria processes personal data based on the following lawful bases:ta for various purposes, including but not limited to:
- Consent: Where you have given consent for us to process your data for specific purposes, such as marketing.
- Contract Performance: Necessary for the performance of a contract to which you are a party.
- Legal Compliance: Where processing is necessary for compliance with legal obligations.
- Legitimate Interests: For purposes that align with our legitimate business interests, provided they do not override your fundamental rights.
7. Data Subject Rights
Under the NDPR, you have certain rights concerning your personal data, including:
- Right to Information: The right to know what personal data we collect about you.
- Right to Access: The right to request a copy of your personal data in our possession.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: The right to request deletion of your personal data under certain conditions.
- Right to Restrict Processing: The right to request restriction on how we process your data.
- Right to Object: The right to object to the processing of your data based on legitimate interests.
- Right to Data Portability: The right to request transfer of your personal data to another controller.
- Right to Lodge a Complaint: The right to file a complaint with the National Information Technology Development Agency (NITDA) if you believe your data has been mishandled.
8. Contact Us
For any questions regarding this Privacy Policy, your personal data, or to exercise your rights, please contact us at: Email: info@blueturtlenigeria.com
9. Complaints and Dispute Resolution
If you have concerns or complaints regarding the handling of your personal data, please reach out to us via the contact details provided above. We are committed to addressing and resolving all complaints effectively and in accordance with NDPR provisions.
10. Links to Other Websites
Our website may contain links to third-party websites. BTT is not responsible for the privacy practices, content, or security measures of such external websites. We encourage users to review the privacy policies of any third-party sites visited.
11. Policy Updates
This Privacy Policy may be reviewed and updated periodically to reflect changes in our practices or regulatory requirements. Any significant changes will be communicated directly to you when necessary. We encourage you to review this policy periodically for the latest information on our privacy practices.